WEBSITE TERMS AND CONDITIONS
PEDALARE & INFOCRANK SIGNUP COMPETITION TERMS AND CONDITIONS
All members who successfully enter the Pedalare & Infocrank signup and win competition between 23.59 AWST (UTC+8) on Tuesday 17th October 2022 and 00.01 AWST (UTC+8) on Thursday 3rd November 2022 will be entered into a prize draw to win first prize of an Infocrank IC2 and one $500aud (or local equivalent) voucher for Pedalare.cc, or second prize of one $500aud (or local equivalent) voucher for Pedalare.cc.
The two winners will be drawn at random and the prize will be awarded at the discretion of the PEDALARE PTY LTD. The prize is non-transferable and there is no cash alternative. The prize is subject to size availability and confirmation. All other expenses not expressly stated or included in the prize are the responsibility of the winner(s). The prize of the InfoCrank IC2 will be supplied directly by Verve InfoTec Pty Ltd and all co-ordination of supply and delivery will be handled by them. The winner will receive an InfoCrank IC2 in a size of their choice, pre-assembled with a 24mm spindle and the winner’s choice of spider (all subject to availability). In the unlikely event that the required crank is unavailable, Verve Cycling reserve the right to provide a substitute in the nearest available crank length. The prize will be delivered once the InfoCrank IC2 presale has closed and the product has been officially released. If the winner has already purchased an InfoCrank IC2 in the presale, they will be given the option of either receiving a refund on their purchase or receiving an additional IC2. Any and all issues associated with the Infocrank IC2 are the sole responsibility of, and will be handle by Verve InfoTec Pty Ltd. PEDALARE PTY LTD reserves the right to substitute a prize or any part of it of equal or greater value, if this is necessary for reasons beyond its control. If no winner has claimed within 48 hours the closing date, after a reasonable effort has been made by PEDALARE PTY LTD to notify the chosen winner, the prize may be forfeited. PEDALARE PTY LTD reserves the right to alter, amend or foreclose this prize draw without prior notice in the event that unforeseen circumstances make this unavoidable. To request the winners' name/s for the competition, send a letter to Pedalare Ltd, Pedalare Works, 25 Hardey Road, Maylands, Western Australia, 6051. PEDALARE PTY LTD are the arbiters of the competition and reserve the right to alter, suspend, amend or foreclose the competition at any time without prior written notice and without any liability to any qualifying participant. By entering the Pedalare & Infocrank signup and win competition you are giving your permission for to have your email included on both the PEDALARE PTY LTD and Verve InfoTec Pty Ltd general marketing digital mailing lists, PEDALARE PTY LTD will not be responsible for any delays, operational problems, inaccuracies or other acts of default. PEDALARE PTY LTD accepts no responsibility for any loss, damage, injury or disappointment suffered by any entrant resulting from entering this competition or by the entrant’s acceptance of the prize, or any damage to any entrant’s or other person’s computer or mobile phone equipment as a consequence of downloading any material relating to this Competition. Nothing shall exclude PEDALARE PTY LTD’s liability for death or personal injury resulting from its negligence. Employees of PEDALARE PTY LTD and their immediate family are not eligible for the prize.
10% OFF YOUR FIRST ORDER PROMOTION
Discount redeemable against online purchases at Pedalare.cc only. Code is valid for one transaction only and the offer cannot be applied retrospectively. Discount applies to selected full-price items and cannot be applied to bundles, items in the archive sale, events, seasonal promotions, limited editions, or gift vouchers. Code valid for new subscribers only. Code valid for 30 days from receipt.
1. COMPANY INFORMATION
Pedalare is a trademark of Pedalare Ltd.
99a Garrett Road
Bayswater, Western Australia, 6053
You will need to register to be able to access some services on the Pedalare.cc website (our “site”). When you register your details online, you are required to make sure that this information is accurate, current and a true representation of your personal details. You are also responsible for maintaining your personal information via your online account as well as for keeping your password secret.
The Terms of Service together with all our policies and procedures will be governed by and construed in accordance to the relevant Australian law and the relevant courts of Australia will have exclusive jurisdiction.
Once your order is complete, you will be requested to provide personal and payment details. As part of the online transaction, we will perform a fraud credit check via our payment provider. By submitting a payment through the site, you are granting permission for us to carry out such checks as required.
Orders on the site are subject to the required stock availability. Items added to your basket on the site will not be reserved for you, and are available for sale to other customers browsing the online store at the same time.
When you have finalised your order via the site, stock will be reserved for your purchase. However, sales will not be confirmed until the order dispatches from the warehouse, and payment is successfully taken.
Stock availability is determined by your delivery address, subject to stock availability at the warehouse in your locale. We are unable to offer customers stock from warehouses outside of their delivery-address service area.
All site pricing will be shown in local currency where available, and otherwise priced in Australian Dollars (AUD). Payments are currently accepted in the following currencies: British pounds (GBP), US dollars (USD), Canadian dollars (CAD), Euros (EUR), Swiss francs (CHF), Japanese yen (JPY), Norwegian kroner (NOK), Swedish kronor (SEK), Danish kroner (DKK) and New Taiwan dollars (TWD). Orders can only be placed in the currency relating to your shipping country, and we are unable to offer alternative currency pricing to any customer.
All Australian pricing is shown inclusive of tax.
These customers will pay the same price for the item as a customer placing an order for delivery to Australia. Other components of the total price at the checkout, including delivery charge, may vary for each customer.
Import duties and taxes may be applied by your local authority. It is a legal requirement that we declare the full transaction value of the contents of all packages. Local import duties and taxes are levied by the carrier on behalf of the local customs authority.
5. DUTY DELIVERY PAID (DDP)
Pedalare does not offer DDP pricing outside of Australia.
6. SALE PRICING ADJUSTMENTS
From time to time, Pedalare will run discounted pricing on specific items as part of a sale or promotion. Subject to the sentence below, Pedalare is happy to compensate the difference in price between the amount paid and the discounted price, in the form of a voucher, if the item was purchased at full price within 48 hours of the commencement of the specific discount.
Please note that we are not able to offer any refund or voucher if the same item (inc. colour/size) is not in stock at the specific delivery address warehouse, as seen on Pedalare.cc at the time of the request, or if the item was originally purchased at a discounted sale price, or if we have already provided a price match on the order.
7. PAYMENT & ORDER ACCEPTANCE
We accept the following payment types on our site:
• Shop Pay
• Gift vouchers and e-vouchers
Payments for all orders are taken on placement of order, and are subject to fraud checks and checks by the card issuer.
By submitting your order on our site, you are confirming that the credit/debit card is yours or that you have authority from the cardholder to make the payment. We reserve the right to refuse payments & orders for customers who are not 18 years of age or older.
We will process your payments securely via the Shopify payments system, and all payment details will be encrypted. All stored card details will be stored securely on Shopify's secure servers.
Your payment and order will only be deemed as final when final payment is taken on dispatch of your goods. We reserve the right to refuse any payments or cancel orders at our own discretion.
8. GIFT VOUCHERS AND E-VOUCHERS
Gift vouchers and e-vouchers (“Vouchers”) cannot be bought using discount or promotional codes, and cannot be purchased with another Voucher.
Vouchers can be redeemed to purchase Pedalare products only online, at Pedalare.cc
All vouchers are single use, and are valid for twelve months. Vouchers cannot be used in conjunction with any other discount.
If an order value is greater than the value of the Voucher, the difference must be paid by credit/debit card, or using Paypal or Shop Pay.
Vouchers must be redeemed within twelve months of purchase and any unused balance will not be refunded or credited after such time.
Any balance credited from a part-redeemed Voucher must be used in the same currency as the first purchase it was redeemed with.
We are unable to replace vouchers if they are lost, stolen or damaged.
9. RETURNS & EXCHANGES
If you are not 100% satisfied with your purchase you can return it for an exchange or refund, provided it is within 30 days of receipt of your order and the item is as new and in the original packaging. All returns for orders over 30 days old must be sent back to Pedalare within one month of the refund or exchange request being made. We reserve the right to refuse refunds for returned items, which are not in saleable condition.
Faulty items will either be replaced, repaired or refunded following evaluation by the Pedalare Customer Services team. For the avoidance of doubt, faulty goods are classified as items that are received damaged or develop a manufacturing fault. Items damaged through general wear and tear are not classified as faulty. Faulty items can returned within twelve (12) months for a replacement or a repair. If this is not possible, we will offer a refund or credit voucher.
Returns are only accepted online for items purchased directly from Pedalare.cc
Products purchased as gifts can be refunded in full to the original purchaser; alternatively we can provide a credit in the form of a voucher to the gift recipient. Pedalare is unable to refund postage on returned gift items.
Gift exchanges will show on the order history of the original purchaser. Please include a suitable delivery address for us to despatch exchanged products to.
To initiate a return, simply contact firstname.lastname@example.org
10. INTELLECTUAL PROPERTY RIGHTS
Usage of the Pedalare site grants you no rights to any copyright or intellectual property rights relating to the content of the site. All copyright is protected under national and international law.
Any site content can only be reproduced or distributed with express permission from Pedalare Ltd.
We may transfer our rights and obligations under these terms to another organisation, and we will always notify you in writing if this happens, but this will not affect your rights or our obligations under these terms. This arrangement is between you and PEDALARE PTY LTD. No other person shall have any rights to enforce any of its terms. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect. If we fail to insist that you perform any of your obligations under these terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you. These terms are governed by English law. Both you and PEDALARE PTY LTD agree to submit to the non-exclusive jurisdiction of the Australian courts.
Any changes we may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to these Terms & Conditions.
Our contact details are set out under the “Contact Us” section of the site.
© PEDALARE PTY LTD 2022
Last updated: October 2022