Custom Kit Terms & Conditions

Notice to All Customers:

By placing an order for a custom kit ("Product") with Pedalare ("Company"), you, the Customer, acknowledge and agree to the following terms:

1. Intellectual Property Rights

All designs created by the Company for the Product are the exclusive intellectual property of the Company. The Customer is prohibited from replicating, copying, or using any design provided by the Company for the Product with any other brand or for any purpose other than the use of the Product as intended. The Company retains all rights to the design, including but not limited to the right to reuse, modify, or sell the design, unless a separate written agreement states otherwise.

2. Pricing

The price for each Product will be determined on a per-order basis and is subject to change based on the specifics of the order. At the conclusion of the design process, the Company will provide the Customer with a price for the production of the Product. The Customer has 14 days to accept the price after which time the Company reserves the right to propose a new price. The Company makes no representation as to the applicability of the proposed price to other orders placed with the Company.

3. Order Fulfillment and Potential Delays

The Company endeavors to fulfill orders within the estimated time frame; however, makes no guarantee as to delivery time. Orders may be subject to delays due to production shipping, customs, or other unforeseen circumstances. The Company is not liable for any delays caused by factors beyond its control and will communicate with the Customer regarding any significant delays.

4. Sizing and Liability

The Company provides a comprehensive size guide online and offers in-store sizing samples to assist Customers in selecting the appropriate size. The Customer is responsible for ensuring the correct size is selected at the time of order. The Company is not responsible for a Customer purchasing an incorrect size. Exchanges or returns due to incorrect sizing will not be accommodated.

5. Quality Assurance and Product Guarantee

The Company commits to high-quality standards in manufacturing the Product. The Company guarantees the Product in accordance with the applicable standards in the Australian Consumer Law.

6. Cancellation and Changes Policy

Orders may be canceled or modified within within 7 days of orders closing, or such further time as the Company allows provided that in no circumstances will cancellation be permitted once the order has been placed into production by transmission of the order to manufacturing. Changes to design or order details after confirmation may incur additional charges or extend the delivery timeline.

7. Return and Refund Policy

Given the custom nature of the Product, returns and refunds are limited. Specific conditions under which they are accepted will be clearly communicated, provided at all times that the Customer shall be entitled to such rights and remedies as are proved for by the Australian Consumer Law.

8. Care Instructions

Detailed care instructions are provided on instructions, to ensure proper maintenance and longevity.

9. Use and Safety Information

The Product should be used as intended for cycling activities. Safety guidelines for usage will be provided with the Product upon request by the Customer. Although every effort is made to ensure that the Product meets sun protection standards, the Company does not warrant that the Product meets a particular Sun Protection Factor or SPF. Customers are encouraged to take such precautions against sun exposure as are recommended by public health authorities.

10. Customization Limits

The Company reserves the right to refuse to include any design element in a Product.

11. Delivery and Shipping

Shipping policies, including carriers, estimated delivery times, and costs, will be provided at the time of order. International shipping may be available, subject to additional fees and customs regulations.

12. Data Protection and Privacy

Customer data will be collected, used, and protected as per applicable data protection laws. The Company's full privacy policy is available on the website and provided upon request.

13. Feedback and Complaints Procedure

Customers are encouraged to provide feedback through or The Company's process for addressing complaints will be transparent and timely.

14. Force Majeure

The Company will not be held liable for failure to perform obligations due to events outside its reasonable control.

15. Legal Compliance

The Company adheres to all relevant local, national, and international laws and regulations in its operations.Please Note: This Disclaimer does not constitute a formal agreement and is subject to change without prior notice. Customers are advised to review this Disclaimer regularly to stay informed of any changes.